top of page

FAQ

  • Q. What is your trialling/enrolment process?
    For our trial to enrolment process, simply follow the guide below: TRIAL TO ENROLMENT PROCESS 1. Fill out the free trial form online via our website and select any classes that you wish to trial. 2. Once complete, you will receive an automated response with everything you need to know for the trial. Don't forget to check your junk/ promotions folder as, depending on your email provider, the email can often end up there. 3. You can also head to our website and download our Calendar, Timetable, Fees Schedule and FAQ’s. 4. Then simply attend your chosen classes. 5. After the trial, you will be emailed a virtual enrolment pack. If you wish to enrol, sign and return the forms via email prior to your next class. 6. Enrolment will then be processed and you will receive an invoice via your nominated email address. Payment details are on our invoice and can also be found on our website. 7. No need to re-enrol each term as enrolment is yearly not on a term by term basis with invoices being issued each term. Please note, we require 14 days written notice if you wish to cancel enrolment throughout the year.
  • Q. How do I cancel my child's enrolment?
    A. Enrolments are yearly not term by term based. If you wish to cancel enrolment we require two weeks written notice where no refunds will be given for that term.
  • Q. How do I pay for classes?
    A. Our preferred methods include: Stripe (secure online card payment direct from invoice), Direct Deposit and POS app (pay at the studio by chip or swipe) during administration hours. Please refer to the ‘fees’ tab for more information.
  • Q. Is there a set uniform?
    A. We currently do not have a set uniform, however we do have specific requirements that students must meet before being able to participate in classes. This is for health and safety reasons and varies based on each class. Please refer to the ‘Achieve Uniform Requirements’ section under ‘Classes’ for specific details. You are most welcome to purchase Achieve merchandise from administration during the appropriate hours, however, these items are currently not compulsory but are encouraged.
  • Q. Am I allowed to watch my child’s classes?
    A. We offer numerous opportunities throughout the year for families to view the student’s progressions and achievements. We also have a glass viewing window into the main studio space that is always visible. For more information on performances throughout the year, please visit our 'events' tab.
  • Q. I want to sign my child up for classes but not sure which class they will enjoy. Do you offer free trials?
    A. Yes, we offer free trials where we suggest trialling all of the classes of interest to compare and find the best fit for the student.
  • Q. It is half way through the term, can my child join dance classes now or do we have to wait until next term?
    A. New students are always welcome with enrolments taken all-year round. However, if that particular class is a few weeks away from performing, rather for an exam or our end of year showcase etc… The child is encouraged to learn the routine and possibly perform it at the next event.
  • Q. My child is eleven but there are two age group options – which age group is suitable?
    A. There are a few cross overs in the age groups allowing children to dance in either the younger or older group (e.g. when a child turns eleven they can take classes from intermediate and/or pre-senior). If a student wishes to participate in the older classes, it will be discussed between the director, family and student. This opportunity is based on each individual case. Assessment is completed on a technique basis and is separate for each class (e.g. the student may be advanced in tap, and where the age grouping allows for it, they can take both intermediate and pre-senior tap or just the more advanced tap class). We have done this is for numerous reasons: It provides the opportunity of differentiation for the students who are slightly younger but need to be challenged thus creating an optimum learning environment (Vygotsky, 1987; Gredler, 2012). Children thrive through learning from other child mentors and role models. Research has found that in such environments, students reach their individual goals faster (Winkler, 2009). It allows the students to become used to dancing with a diverse range of performers as required in the professional world. With that said, the minimum age for classes will still be enforced as there is an age requirement based on numerous curriculums for exams, eisteddfods etc…
bottom of page