FAQ

Frequently asked questions

Q. What is your enrolment process?


A. Returning students need to re-enrol at the beginning of each year (January). You can enrol online through the above ‘Enrol Now’ tab. We require online enrolments to ensure that there is a reserved spot for each student and that their medical information is up-to-date. Enrolments are yearly not term by term based. If you wish to cancel enrolment we require two weeks written notice where no refunds will be given for that term.




Q. How do I pay for classes?


A. Our preferred methods include: direct deposit, POS app (pay at the studio by chip or swipe) or cash. Please refer to the ‘fees’ tab for more information.




Q. Is there a set uniform?


A. We currently do not have a set uniform, however we do have specific requirements that students must meet before being able to participate in classes. This is for health and safety reasons and varies based on each class. Please refer to the ‘achieve terms and conditions’ section under ‘classes’ for specifc details. You are most welcome to purchase Achieve t-shirts, leggings and leotards from administration during the appropriate hours, however, these items are currently not complusory. We are looking to expand to dancewear in the coming years.




Q. Am I allowed to watch my child’s classes?


A. For child safety reasons parents are not permitted to watch weekly classes. However, we do offer numerous opportunities throughout the year for you to view all of the student’s progressions and achievements. We also have a glass viewing window into the main studio space that is always visable. For more information on performances throughout the year, please visit our 'events' tab.




Q. I want to sign my child up for classes but not sure which class they will enjoy. Do you offer free trials?


A. Yes, we offer free trials to new students.

Simply fill out the free trial form on our website and select any classes you wish to trial. Once complete, you will receive an automated response with everything you need to know for the trial. Don't forget to check the junk folder as sometimes, depending on the email provider, it can end up there. Then attend your chosen classes. After the trial, you will be given an enrolment pack. If you wish to proceed simply return the forms from the enrolment pack before your next class. Once these are returned, your child is officially enrolled for the remainder of the year.




Q. It is half way through the term, can my child join dance classes now or do we have to wait until next term?


A. New students are always welcome with enrolments taken all-year round. However, if that particular class is a few weeks away from performing, rather for an exam or our end of year showcase etc… it is understood that your child may need to take private lessons to catch-up or learn the routine and perform it at the next event.




Q. My child is eleven but there are two age group options – which age group is suitable?


A. There are a few cross overs in the age groups allowing children to dance in either the younger or older group (e.g. when a child turns eleven they can take classes from intermediate and/or pre-senior). If a student wishes to participate in the older classes, it will be discussed between the director, family and student. This opportunity is based on each individual case. Assessment is completed on a technique basis and is separate for each class (e.g. the student may be advanced in tap, and where the age grouping allows for it, they can take both intermediate and pre-senior tap or just the more advanced tap class). We have done this is for numerous reasons: It provides the opportunity of differentiation for the students who are slightly younger but need to be challenged thus creating an optimum learning environment (Vygotsky, 1987; Gredler, 2012). Children thrive through learning from other child mentors and role models. Research has found that in such environments, students reach their individual goals faster (Winkler, 2009). It allows the students to become used to dancing with a diverse range of performers as required in the professional world. With that said, the minimum age for classes will still be enforced as there is an age requirement based on numerous curriculums for exams, eisteddfods etc…




Q. How do I cancel my child's enrolment?


A. Enrolments are yearly not term by term based. If you wish to cancel enrolment we require two weeks written notice where no refunds will be given for that term. We thank you for your continued support.





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