Frequently asked questions
Q. What is your enrolment process?
A. Returning students need to re-enrol at the beginning of each year (January).
Q. How do I pay for classes?
A. Our preferred methods include: direct deposit, POS app (pay at the studio by chip or swipe) or cash. Please refer to the ‘fees’ tab for more information.
Q. Is there a uniform?
A. We currently do not have a set uniform, however we do have specific requirements that the students must meet before being able to participate in class. This is for health and safety reasons and varies based on dance styles. Please refer to the ‘achieve terms and conditions’ section under ‘classes’ for details.
Q. Am I allowed to watch my child’s class?
A. For child safety reasons parents are not permitted to watch weekly classes. However, we do offer numerous opportunities throughout the year for you to view all of the student’s progressions and achievements. For example, we have a parent showing week at the end of term one that showcases each class.
Q. I want to sign my child up for classes but not sure which class they will enjoy. Do you offer free trials?
A. Yes, we offer a free trial to all new students.
In order for a student to participate in trial classes, we require a few details from you. You will need to fill out our online trial form. Once this is done, you will receive an email with more information regarding the trial.
After the trial, you are encouraged to go home and discuss with your child which classes they preferred. If you choose not to commit, payment is not required. If you wish to proceed with enrolment, simply inform admin and you will be supplied with the official enrolment documents. Once these are returned, your child is welcome to attend classes.
Q. It is half way through the term, can my child join dance classes now or do we have to wait until next term?
Q. My child is eleven but there are two age group options – which age group will my child attend?
Q. How do I cancel my child's enrolment?
A. Enrolments are yearly not term by term based. If you wish to cancel enrolment we require two weeks written notice where no refunds will be given for that term. We thank you for your continued support.