Question 1

Q. What is your trialling/enrolment process?

Accepted Answer

For our trial to enrolment process, simply follow the guide below:

TRIAL TO ENROLMENT PROCESS

1.   Fill out the free trial form online via our website and select any classes that you wish to trial.

2.   Once complete, you will receive an automated response with everything you need to know for the trial. 
 Don't forget to check your junk/ promotions folder as, depending on your email provider, the email can often end up there.

3.   You can also head to our website and download our Calendar, Timetable, Fees Schedule and FAQ’s.

4.   Then simply attend your chosen classes.

5.   After the trial, you will be emailed a virtual enrolment pack. If you wish to enrol, sign and return the forms via email prior to your next class.

6.   Enrolment will then be processed and you will receive an invoice via your nominated email address. Payment details are on our invoice and can also be found on our website.

7.   No need to re-enrol each term as enrolment is yearly not on a term by term basis with invoices being issued each term.

Please note, we require 14 days written notice if you wish to cancel enrolment throughout the year.

Question 2

Q. How does Achieve align with Child Safety Standards and Policies?

Accepted Answer

Child Safety and Wellbeing Statement

At  Achieve we are committed to providing a safe, inclusive, and supportive environment for all children and young people.
We believe every student has the right to feel safe, respected, and valued, both in and out of the studio.

We will:
Prioritise safety by embedding child-safe practices into all aspects of our teaching, operations and policies.
Visibility into all spaces at all times through our exterior windows and interior viewing windows and doors.
Listen to and respect the voices of children and young people, encouraging them to speak up about any concerns.
Act promptly on any allegations, disclosures, or suspicions of harm, following our clear reporting procedures.
Promote inclusivity by embracing diversity and ensuring our programs are free from discrimination or bullying.
Support our staff and volunteers with training, resources, and guidance to uphold our child safety commitments.
Requiring Blue Cards (or exemptions) for all people in child-related roles and actively managing compliance with the Blue Card system 
Maintaining a Code of Conduct that clearly sets out acceptable and unacceptable behaviour when working with children 
We are committed to ensuring all staff maintain up-to-date training and assessment in child safety, including mandatory reporting, safeguarding practices, and ongoing professional development to support the wellbeing of all children in our care

Our studio has zero tolerance for child abuse or neglect. We work in partnership with families, carers, and the community to ensure every child can learn, grow, and thrive in a safe and positive environment

Question 3

Q. Where can I find your terms and conditions?

Accepted Answer

Our Enrolment pack is sent to families prior to finalising enrolment.

This pack includes our Terms and Conditions, Code of Conduct as well as Photographic Release forms.

Please download our enrolment pack for reference.

Question 4

Q. I want to sign my child up for classes but not sure which class they will enjoy. Do you offer free trials?

Accepted Answer

Yes, we offer free trials where we suggest trialling all of the classes of interest to compare and find the best fit for the student.

Question 5

Q. Am I allowed to watch my child’s classes?

Accepted Answer

We offer numerous opportunities throughout the year for families to view the student’s progressions and achievements. We also have a glass viewing window into each studio space that is always visible. 
 
For more information on performances throughout the year, please visit our 'events' tab.

Question 6

Q. How do I pay for classes?

Accepted Answer

Our preferred methods include: Stripe (secure online card payment direct from invoice), Direct Deposit and POS app (pay at the studio by chip or swipe) during administration hours. Please refer to the ‘fees’ tab for more information. This also outlines our terms and conditions with fees.

Question 7

Q. How do I cancel my child's enrolment?

Accepted Answer

Enrolments are yearly not term by term based. If you wish to cancel enrolment we require two weeks written notice where term fees will not be refunded.

Question 8

Q. Is there a set uniform?

Accepted Answer

We currently do not have a set uniform, however we do have specific requirements that students must meet before being able to participate in classes. This is for health and safety reasons and varies based on each class. Please refer to the ‘Achieve Uniform Requirements’ section under ‘Classes’ for specific details.
 
You are most welcome to purchase Achieve merchandise from administration during the appropriate hours, however, these items are currently not compulsory but are encouraged.

Question 9

Q. It is half way through the term, can my child join dance classes now or do we have to wait until next term?

Accepted Answer

New students are always welcome with enrolments taken all-year round. However, if that particular class is a few weeks away from performing, rather for an exam or the end of year showcase etc… The child is encouraged to learn the routine and possibly perform it at the next event.

Question 10

Q. Can you explain more about the age groupings and levels offered?

Accepted Answer

Age groupings and levels — including Recreational, Foundation and Extension — are determined between the Director, the student and their family. Each level is based on set curriculum and syllabi, and then adjusted according to the individual student. Levelling is assessed on technique and developmental progress and is unique to each genre/class (for example, a student may be in Extension level for Tap but Foundation level for Ballet). This allows us to best support, challenge and extend students in the way most suited to their learning needs and goals.

There are several reasons for this approach:
 • It enables true differentiation, ensuring students who require additional support receive it, while also providing opportunities for challenge and growth. This helps create an optimum learning environment for every student (Vygotsky, 1987; Gredler, 2012).
 • Mixed-age groupings allow students of different ages to learn together
• It reflects the diversity of professional dance environments; and,
 • Children thrive when learning alongside peer mentors and role models. Research shows that in these mixed settings, students often reach their individual goals more quickly (Winkler, 2009).

Please note that minimum age requirements for classes will still be enforced. These age thresholds are set in accordance with exam and eisteddfod regulations, curriculum standards, developmental considerations and student well-being.

FAQ

Frequently asked questions